Have questions? We have answers. Explore our comprehensive guide to Retrack TMS.
Retrack TMS is a cloud-based Software-as-a-Service (SaaS) transportation management system. With a proven track record of over 20 years in the industry, our software is purpose-built specifically for the complex needs of flower and vegetable transportation companies. It automates route planning, tracks carriers in real-time, and manages the end-to-end delivery process.
To seamlessly support cross-border logistics and international drivers, the Retrack TMS platform and driver mobile app offer multi-language support, currently available in English, Dutch, and German.
Retrack TMS utilizes advanced Agentic AI to autonomously analyze complex delivery constraints, traffic patterns, dock availability, and vehicle capacities. This intelligent system acts as a virtual dispatch assistant, instantly generating optimized, drag-and-drop route plans.
By leveraging AI for predictive planning and automated scheduling, the software reduces daily route planning time from hours to minutes. This allows a lean dispatch team to comfortably manage larger fleets and higher shipment volumes without the need to hire additional staff.
Planners benefit from an intuitive drag-and-drop interface for route planning. The system helps optimize these routes based on strict delivery constraints, dock planning, and customer timelines, ensuring maximum efficiency and reduced fuel costs.
The specialized dock planning feature allows you to intelligently assign and schedule orders to specific loading and unloading docks. This minimizes driver wait times, reduces bottlenecking at the warehouse, and ensures a faster turnaround for your fleet.
Retrack TMS provides a closed-loop ecosystem to track high-value carriers. It maintains a live inventory of trollies at each customer address. Agentic AI automatically schedules collections, and drivers use our mobile app to log returns. We also proactively email your customers a weekly inventory statement to eliminate balance disputes.
We treat plastic container recovery as a financial priority. Our system tracks standard flower buckets left at customer sites. Drivers are routed to collect these empty buckets and return them directly to the floral authorities or auctions. This definitive tracking ensures your customers get their full deposit money refunded without administrative hassle, supported by automated weekly balance emails.
Yes, Retrack TMS includes comprehensive charter support. Logistics managers can easily plan, assign, and manage transportation using third-party trucks alongside their own internal fleet from a single centralized dashboard.
No special hardware is required. Drivers are equipped with a user-friendly mobile application that works on standard smartphones. Through the app, drivers receive optimized route plans, transmit real-time location data, and capture digital signatures.
Yes. By optimizing routes and implementing intelligent dock planning, the system ensures that drivers spend less time idling at warehouses and more time on the road. Furthermore, the built-in charter support allows you to easily assign overflow routes to third-party trucks, scaling capacity instantly.
Retrack TMS automates the entire administrative lifecycle, from order entry to final invoicing. By digitizing CMR documents and automating complex tariff calculations, the system eliminates hours of manual data entry. This allows a lean back-office team to handle high volumes of shipments without additional administrative headcount.
The platform digitizes the entire documentation process. Upon delivery, drivers use the Retrack TMS mobile app to generate digital CMR reports with verifiable evidence. This instant data sync eliminates lost paperwork and speeds up administrative workflows.
The moment a driver captures a digital CMR, the data instantly syncs to the back office. The automated tariff management module then tracks fuel, mileage, and time against your specific pricing structures to instantly generate consolidated invoices and exact profit and loss calculations for every journey.
The platform includes a dedicated, self-service web portal for customers. They can securely log in to place transport orders, track shipments in real-time, and download digital delivery documents independently, drastically cutting down the volume of inbound status inquiry calls.
Yes. To eliminate manual data entry, Retrack TMS connects seamlessly with your current systems. Data is transferred securely through native integrations, EDIs, APIs, and webhooks.
Absolutely. While Retrack TMS is a highly comprehensive out-of-the-box solution, we understand that enterprise logistics require flexibility. Our expert development team offers professional, bespoke customization services. We can architect and integrate entirely new features tailored exactly to your operational needs without compromising the stability of the core platform.
Because logistics never stops, neither do we. Retrack TMS is backed by our award-winning customer support team. We provide rapid, expert assistance to ensure your dispatchers and drivers experience maximum uptime and continuous operational flow.
