Route optimization software
Retrack TMS builds routes around your delivery windows, dock times and what actually fits on each truck. Drag and drop when you want control, let the optimizer run when you want speed. Either way the plan comes out inside the limits you really work to.
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Why most route optimizers disappoint
Optimizing for distance alone is easy, and it produces plans a dispatcher cannot use. The shortest route is worthless if it reaches a customer outside their window, arrives at a dock with no slot free, or assumes a trailer holds more than it does.
Real transport planning is constrained work. A planner is holding delivery windows, dock bookings, vehicle capacity, driver hours and a handful of customer-specific agreements in their head at once, and the good plan is the one that satisfies all of them, not the one with the fewest kilometres.
Retrack TMS optimizes inside those constraints rather than around them. The AI reads your delivery requirements, traffic, dock availability and load capacity, then builds plans in seconds. You can still take hold of any route and move it by hand.
What the optimizer takes into account
The constraints that decide whether a plan survives contact with the day.
Delivery windows
Routes are built backwards from when the customer can actually receive, so the timings that bind the day drive the plan rather than being checked afterwards.
Dock and time slots
Each stop is planned against a dock and a slot, so trucks are not queuing while their next window closes.
Load capacity
Plans respect what fits on the vehicle. A route that looks efficient but cannot be loaded is not offered in the first place.
Traffic and travel time
Live traffic feeds into the plan, so the estimate a planner is working from reflects the road rather than a straight-line guess.
Your own fleet and charters
Own trucks and third-party charters are planned side by side, so overflow can be handed out without leaving the board.
Manual override, always
Drag and drop any stop or route. The optimizer is a starting point when you want one, not a system that overrules the planner.
What happens when the day changes
Plans do not fail gradually, they fail at six in the morning. A customer moves a window, a truck does not start, an order doubles overnight. The measure of planning software is not the plan it produces at midnight, it is how quickly it produces a new one when the first is already wrong.
Because the constraints are held in the system rather than in one planner's memory, replanning takes seconds and does not depend on who is in the office that morning. That also means planning stops being one person's single point of failure, which matters more than most operations admit until that person is on holiday.
What faster planning actually buys you
The value shows up as capacity, not as a number on a fuel report.
Planning stops being the bottleneck
A small planning team can handle a bigger fleet and more shipments without adding staff, because the routine work is no longer manual.
Less distance for the same work
Optimizing inside real constraints removes the detours a manual plan accumulates, which shows up directly in fuel and hours.
Replanning is not a crisis
When something moves, a new plan is a few seconds away rather than an hour of rebuilding the board.
Planning knowledge is in the system
Constraints live in the software rather than in one planner's head, so the operation does not depend on a single person being available.
Questions about route optimization
Does the optimizer take control away from our planner?
No. It produces a starting plan; your planner can move any stop or route by drag and drop. Most teams use it to remove the routine work and keep judgement for the awkward cases, which is where a planner is actually worth their salary.
How does it handle customer-specific agreements?
Delivery windows, dock times and customer arrangements are held against the customer, so they apply automatically every time rather than being remembered by whoever is planning that day.
Can we plan subcontracted trucks too?
Yes. Charters are planned, assigned and managed next to your own fleet from one board, so overflow can be handed out instead of turning work away.
What if our operation does not fit the standard model?
Retrack TMS covers a lot as standard, but every logistics operation has its own habits. Our development team builds features that fit how you work, without destabilising the core platform.
How long before a new planner is productive?
Planners work from a drag-and-drop board rather than a form-driven system, and the constraints are enforced by the software rather than memorised. That is the part that usually shortens the handover, though how long it takes depends on your operation.
See it plan a day you recognise
Book a demo and bring a normal day — real orders, real windows, and the route you find hardest to plan.
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